

The trouble shooter didn't work out what the problem was either.

It installed a driver for 'high definition audio' but that didn't work, reporting that the audio service wasn't working. Windows 10 doesn't currently detect the SoundMax audio card in my HP/Compaq nc6320 laptop. This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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